Privacy Policy
Last Updated: June 5, 2026
At Arch City Plumbing, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website or use our plumbing services.
1. Information We Collect
We collect personal information that you voluntarily provide to us, including:
- Name, phone number, email address, and billing/service address when you request a plumbing estimate or schedule a service.
- Information about your plumbing systems and property provided during inspections.
- IP address, browser type, and usage data collected automatically via cookies.
2. How We Use Your Information
We use your personal information to:
- Provide, maintain, and improve our plumbing services.
- Respond to your inquiries, schedule dispatchers, and send estimates/invoices.
- Send service updates, promotions, and customer satisfaction surveys.
- Comply with local licensing, regulatory, and legal obligations.
3. Information Sharing
We do not sell or trade your personal information. We only share information with third-party vendors (e.g., dispatch software, billing processors) who assist us in operating our business and serving you, provided those parties agree to keep this information confidential.
4. Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure.
5. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us at:
Arch City Plumbing
40 W Long St, Columbus, OH 43215, USA
Phone: (380) 291-8341
Email: contact@archcityplumbing.com